Understanding your rental with DudAnnz

At DudAnnz Elegant Table Dressing, we believe in clear and simple processes. This page outlines our rental terms and policies, ensuring a transparent and smooth experience for your event. We're committed to providing budget-friendly, clean linens with convenient drop-off and pick-up services, and these guidelines help us achieve that for every client across Pompano Beach, Florida, and surrounding areas.

Frequently asked questions

Here you'll find answers to common questions about renting elegant table linens from DudAnnz, covering everything from reservations and payments to care instructions and policies on cancellations and damages. Our goal is to make your linen rental process as clear and stress-free as possible.

How do I reserve linens for my event?

The first step is to choose your desired linen items. To reserve your date and selected items, a 30% non-refundable retainer is required. This secures your booking with DudAnnz Elegant Table Dressing.

What is the standard rental period for linens?

Our standard rental period is 24–72 hours, designed to accommodate most event schedules. Please note that late returns may incur additional fees. We understand events can be dynamic, so please communicate any potential delays with us promptly.

What are your payment terms?

A 30% non-refundable retainer is required to reserve your event date and chosen linens. The remaining balance for your rental order is due 5 days before your scheduled event. We accept various payment methods for your convenience.

How do delivery and pickup services work?

Delivery fees are applied based on the distance to your event location from Pompano Beach, Florida. For both scheduled delivery and pickup times, the client or a designated representative must be present. Setup of linens at your venue is an optional service available for an additional fee, allowing you to focus on other event preparations.

What are my responsibilities for caring for the linens during my event?

To ensure the longevity and pristine condition of our linens, please do not wash or bleach them. It is crucial to keep all rental items dry and free from wax, oils, paint, and dyes. Before returning, kindly shake off any debris from the linens. Following these simple guidelines helps us maintain the quality you expect from DudAnnz Elegant Table Dressing.

What happens if linens are damaged or lost?

The client is responsible for any missing, torn, burned, or permanently stained items. In such cases, a replacement cost will be charged. We encourage careful handling of all DudAnnz Elegant Table Dressing rentals to avoid these situations.

What is your cancellation policy?

Please be aware that all retainers are non-refundable. For cancellations made within 7 days of the scheduled event, the entire rental amount becomes non-refundable. We advise reviewing your event plans carefully before confirming your booking.

How does weather affect my linen rental?

The client is responsible for any weather-related damage to the rented linens. It is critical not to leave linens outside overnight or expose them to rain or other adverse weather conditions. Protecting your rentals ensures they remain in excellent condition.

What is DudAnnz's liability regarding rental items?

DudAnnz Elegant Table Dressing is not responsible for delays that may occur due to unforeseen circumstances such as weather or traffic. Additionally, we are not liable for any injuries that may involve our rental items. We ensure our items are safe and well-maintained before rental.

Are there any situations where additional charges might apply?

Yes, several situations can incur additional charges. These include fees for late returns beyond the standard 24-72 hour rental period, replacement costs for damaged or lost linens, additional charges for optional setup services, and delivery fees based on distance. Cancellations within 7 days of the event also result in the full rental amount being non-refundable.

Your event, our expertise

We aim to make your event planning seamless with our quality, budget-friendly linens and straightforward policies. Understanding these rental terms helps ensure a perfect experience. Ready to add an elegant touch to your next celebration?